Introduction
With more than 25 years of international senior leadership experience across strategy, talent, performance, and organizational transformation, Paulette Sterling founded Sterling Business Management to bring her life’s work into a focused leadership practice. She helps leaders and organizations strengthen identity, elevate emotional intelligence, and build cultures rooted in integrity, clarity, and purpose. Her consulting approach blends corporate expertise with identity‑anchored, faith‑rooted leadership — creating transformation that lasts.
Jamaican‑born, faith‑anchored, identity‑driven leadership strategist, Paulette Sterling believes that leadership is not a title — it’s a becoming.
Paulette’s work sits at the intersection of:
Authenticity
Emotional intelligence
Human-centered influence
Strategic clarity
identity and purpose
Spiritual reflection
Cultural grounding
Paulette’s approach blends soulful reflection with strategic clarity — helping leaders rise into their next chapter with confidence and purpose. And step into the version of themselves they’ve been avoiding, delaying, or underestimating — the version that leads with courage, clarity, and conviction.
Paulette Sterling’s Leadership Journey
From diaspora engagement in Canada to talent management strategy for a multi-national which stretched across United States, United Kingdom and Caribbean islands, my journey has been shaped by a deep commitment to people, purpose, and possibility.
Founder, Sterling Business Management – Empowering soulful leadership and organizational renewal
Chief Representative Officer, JN Bank Canada Representative Office [CANADA] – Expanded diaspora engagement and launched signature programmes
Lead, Talent & Performance Management, JN Group [JAMAICA & SERVING TEAMS IN 5 COUNTRIES] – Designed workforce development frameworks
Head, Strategy & Special Projects, JN Bank [JAMAICA] – Supported strategic transformation initiatives
Senior Manager, Business Development & Research, JNBS [JAMAICA] – Led global campaign and core business transformation team member
Territory Manager, JN Money Services UK [UNITED KINGDOM] – Grew market share and agent network across the United Kingdom
WHAT PAULETTE BELIEVES ABOUT LEADERSHIP
Leadership begins within.
Before strategy, before systems, before influence — there is identity.
Paulette believes:
Integrity is your strategy.
Emotional intelligence is your superpower.
Your voice is your influence.
Your boundaries protect your calling.
Your culture is an asset, not a limitation.
Your story is leadership currency.
Your legacy is built one aligned decision at a time.
Paulette does not teach performative leadership.
Paulette teaches soulful, courageous, identity‑anchored leadership — the kind that transforms rooms, relationships, and realities.
WHAT PAULETTE DOES
Paulette designs leadership experiences that help you:
Strengthen your emotional intelligence
Lead with clarity and confidence
Build a leadership identity you trust
Navigate difficult conversations with courage
Protect your peace and your influence
Create sustainable leadership rhythms
Communicate with authority and presence
Build meaningful relationships
Lead with cultural pride and spiritual grounding
Step into your next level with intention
Through Sterling Business Management’s programmes, tools, events, and content, leaders with help move from:
uncertain → grounded
overwhelmed → aligned
silent → courageous
performing → becoming
surviving → leading
HOW STERLING BUSINESS MANAGEMENT SERVE LEADERS
Sterling Business Management’s work is expressed through five core pillars, each designed to support leaders, teams, and organizations in becoming more aligned, emotionally intelligent, culturally grounded, and purpose‑driven.
1. Leadership Development & Organizational Consulting - Paulette partners with organizations, leadership teams, and HR departments to strengthen culture, emotional intelligence, and leadership alignment.
→ For Organizations
2. Coaching, Mentorship & Private Leadership Support - For leaders who want personalized guidance, Sterling Business Management offers:
3. Events, Experiences & Immersions - Sterling Business Management curate transformational leadership experiences that blend reflection, identity, culture, and emotional intelligence.
4. Digital Leadership Tools & Resources - Paulette creates practical, beautifully designed leadership and entrepreneurial tools that support growth all year long.
5. Thought Leadership, Content & Community - Sterling Business Management share leadership insights rooted in identity, culture, emotional intelligence, and spiritual grounding.
→ Leadership Resource Hub
Why Paulette Does This Work
Because she knows what it feels like to lead while questioning your voice.
To carry responsibility without support.
To feel called to more — but unsure how to step into it.
Paulette created Sterling Business Management to be the space she once needed.
Mission
To transform leadership through soulful reflection, gratitude‑centered growth, and legacy‑driven impact.
Vision
A world where leaders lead with authenticity, emotional intelligence, and purpose — creating legacies that uplift communities and future generations.
The Promise
I help leaders strengthen who they are, elevate how they lead, and transform the environments they influence — with identity, integrity, emotional intelligence, and purpose at the center of every step.
Core Values
Purpose-Driven Action: Anchoring every initiative in mission and intention.
Authenticity: Encouraging leaders to bring their true selves forward.
Gratitude: Cultivating appreciation for challenges and victories alike.
Resilience: Embracing change and bouncing back stronger.
Clarity: Transparent communication and clear goals for lasting impact.
Compassionate Leadership: Prioritizing empathy and uplifting others.
Who We Serve
Leaders navigating transition
Managers and supervisors
Executives
Nonprofit boards
Leadership teams
Entrepreneurs
Caribbean and diaspora leaders
Mission‑driven organizations
📌 Why Choose Sterling Business Management?
Soulful strategies that resonate emotionally and culturally.
Practical support that avoids overwhelm and delivers actionable clarity.
Accessible guidance that empowers leaders at every stage.
Legacy-driven leadership rooted in gratitude, resilience, and compassion.
📩 Let’s Connect
Your leadership journey deserves a space that honours your soul, your story, and your legacy.
Let’s walk it together