Introduction
Sterling Business Management was founded by Paulette J. Sterling, a global leadership and organization development professional with experience across Jamaica, the Caribbean, the UK, and Canada.
My work is rooted in a simple truth:
Leadership begins with who you are becoming.
I created SBM as a movement toward:
Authenticity
Emotional intelligence
Gratitude‑centered growth
Resilience in uncertainty
Legacy‑driven leadership
My approach blends soulful reflection with strategic clarity — helping leaders rise into their next chapter with confidence and purpose.
My Leadership Journey
From diaspora engagement in Canada to talent management strategy for a multi-national which stretched across United States, United Kingdom and Caribbean islands, my journey has been shaped by a deep commitment to people, purpose, and possibility.
Founder, Sterling Business Management – Empowering soulful leadership and organizational renewal
Chief Representative Officer, JN Bank Canada Representative Office – Expanded diaspora engagement and launched signature programmes
Lead, Talent & Performance Management, JN Group – Designed workforce development frameworks
Head, Strategy & Special Projects, JN Bank – Supported strategic transformation initiatives
Senior Manager, Business Development & Research, JNBS – Led global campaign and core business transformation team member
Territory Manager, JN Money Services UK – Grew market share and agent network across the United Kingdom
🌍 Mission
To transform leadership through soulful reflection, gratitude‑centered growth, and legacy‑driven impact.
👁️ Vision
A world where leaders lead with authenticity, emotional intelligence, and purpose — creating legacies that uplift communities and future generations.
👁️ The Promise
We help leaders and organizations rise with clarity, resilience, and soul.
🕊️ Core Values
Purpose-Driven Action: Anchoring every initiative in mission and intention.
Authenticity: Encouraging leaders to bring their true selves forward.
Gratitude: Cultivating appreciation for challenges and victories alike.
Resilience: Embracing change and bouncing back stronger.
Clarity: Transparent communication and clear goals for lasting impact.
Compassionate Leadership: Prioritizing empathy and uplifting others.
Who We Serve
Leaders navigating transition
Managers and supervisors
Executives
Nonprofit boards
Leadership teams
Entrepreneurs
Caribbean and diaspora leaders
Mission‑driven organizations
📌 Why Choose Sterling Business Management?
Soulful strategies that resonate emotionally and culturally.
Practical support that avoids overwhelm and delivers actionable clarity.
Accessible guidance that empowers leaders at every stage.
Legacy-driven leadership rooted in gratitude, resilience, and compassion.
📩 Let’s Connect
Your leadership journey deserves a space that honours your soul, your story, and your legacy.
Let’s walk it together