❓ Your Questions Answered
We believe clarity is a form of care. Here you’ll find thoughtful answers to common questions about our offerings, events, and membership. If something’s still unclear, we’re always here to connect.
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Sterling Business Management, founded and run by solo entrepreneur Paulette Sterling, is fully focused on transforming leadership, elevating organizations and inspiring authenticity. Paulette, a global leadership and organization development professional and motivational speaker with decades of leadership experience across Jamaica, the UK, and Canada, is dedicated to empowering aspiring individuals, leaders, managers and business owners to achieve their potential with pragmatic solutions and innovative strategies. Authenticity is her cornerstone, inspiring trust and excellence in every aspect of her work.
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Sterling Business Management offers soulful leadership development, strategic consulting, and membership-based resources that empower leaders and organizations to grow with gratitude, resilience, and legacy-driven impact. Through signature events, audio masterclasses, coaching, and tailored consulting, SBM equips mission-driven teams with practical tools for talent management, governance, succession planning, and authentic engagement. Its tiered memberships provide access to leadership reflections, masterclasses, and personalized support, while community initiatives and digital resources foster connection, renewal, and long-term organizational growth.
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We'll start with a free introductory session to get to know each other and to determine your needs. You may reach Paulette Sterling at (876) 580-1838 or send her an email at admin@sterlingbusinessmanagement.com. You may also click on “Schedule A Session with Paulette Sterling” to set aside some time for us to connect.
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We aim to offer an economical price for all our digital products, services and programmes. Our products and services can be found in our online store. Prices are quoted in US dollars on this website.
In some cases, pricing may be further impacted by the scope of work and your desired timeline, especially as it relates to organization development engagements. However, I promise fair rates and will always require your approval before we begin.
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Timelines depend on the specific digital product, service or programme requested or accessed. The product or service description provides the standard period of engagement. This can be received from our online store. Our digital products have instant download access.
The scope of work for organizational development engagements in general, usually impacts the overall timeline and would be agreed upon before we start.
We know that sometimes despite our best intentions, there are eventualities, or you may want to adjust the timelines for legitimate reasons. We believe continued communication and consultation will ensure we are always on the same page and our expectations are managed.
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We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Zelle, e-transfers and other secure local (Jamaica-based) payment options such as bank transfers. We are happy to provide more details as well as assist you further in making payment using a method that is most convenient for you. Reach out to us by calling direct or WhatsApp messaging at 1(876)580-1838 or email at admin@sterlingbusinessmanagement.com
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Sterling Business Management offers a tiered membership programme to support leaders at every stage. All members enjoy access to curated leadership insights, exclusive resources, and invitations to community events. Our free Authenticity Access tier provides monthly insights, leadership tools, and priority invites to webinars. Leadership Accelerator members gain additional benefits like masterclasses, live Q&As, and discounted events. At the top tier, Legacy Impact Circle members receive personalized coaching, strategic reviews, VIP networking access, and opportunities to be spotlighted in the community. Each level is designed to help you connect, grow, and make a lasting impact.
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Absolutely! You’re welcome to explore Sterling Business Management’s Resources (Gratitude + Resilience + Legacy) for a wealth of free articles, thought leadership pieces, insights and guides. Our commitment to authentic growth means openly sharing valuable content with all visitors, whether or not they choose to join a membership tier.
It’s worth noting that while visitors can tap into valuable resources, members experience the full power of the community, ongoing support, and opportunities to lead with authenticity and impact. I’d love to welcome you on this transformative journey!
For ongoing inspiration, follow Paulette Sterling on social media @paulettejsterling5 —no membership required.
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Transform to Lead: The Sterling Edge is a virtual leadership experience designed for Caribbean and diaspora professionals who want to strengthen clarity, confidence, and influence in 2026. It features transformational speakers across HR, digital transformation, coaching, and global strategy.
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The event takes place on January 27, 2026 at 7:00 PM Jamaica Time.
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Registration is US$25. Leadership Accelerator Members attend free.
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Emerging leaders, managers, HR professionals, consultants, nonprofit leaders, entrepreneurs, and Caribbean/diaspora professionals preparing for 2026.
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You’ll gain leadership clarity, digital transformation tools, coaching insights, and a powerful Caribbean leadership community.
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You can register here:
https://www.sterlingbusinessmanagement.com/store/p/transform-to-lead-the-sterling-edge -
Yes, the event is fully virtual and hosted on Zoom.
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Yes, all registrants will receive replay access.
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